Return Policy
Return Policy for MIG Store
At MIG Store, we strive to ensure that our customers are completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a hassle-free return policy to make your shopping experience worry-free.
30-Day Return Window: You have up to 30 days from the date of delivery to initiate a return for eligible items. We believe this timeframe provides ample opportunity for you to assess your purchase and decide if it meets your expectations.
Eligibility Criteria: To be eligible for a return, items must be in their original condition, unused, and in their original packaging. Any item that shows signs of wear and tear, damage, or alteration may not be eligible for return.
Return Process: Initiating a return with MIG Store is simple. Just follow these steps:
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Contact Customer Support: Reach out to our dedicated customer support team via email at support@migstore.com within the 30-day return window to request a return authorization.
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Provide Order Details: Please provide your order number, the name of the item(s) you wish to return, and the reason for the return. This information helps us expedite the process and ensures a smooth return experience for you.
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Receive Return Authorization: Once your return request is approved, we will provide you with a return authorization and instructions on how to proceed with shipping the item(s) back to us.
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Pack and Ship: Carefully pack the item(s) in their original packaging and ship them back to us using a trackable shipping method. Please note that customers are responsible for return shipping costs unless the return is due to an error on our part.
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Processing and Refund: Once we receive the returned item(s) and verify their eligibility, we will process your refund within 3-5 business days. Refunds will be issued to the original form of payment.
Exclusions: Certain items are not eligible for return due to hygiene reasons or other specific circumstances. These exclusions will be clearly stated on the product page.
Contact Us: If you have any questions or concerns regarding our return policy, feel free to contact our customer support team at support@migstore.com. We are here to assist you every step of the way and ensure your satisfaction with MIG Store products and services.